You’re not left alone with Omnia BPM: we are with you!
Our customer support services are available to provide you help in your daily use of Omnia BPM.
Whether you reach us by phone or using our dedicated Self Help online facility, all your requests are readily recorded and managed by the most appropriate technical experts to solve your problems according with defined SLA (Service Level Agreements).
We provide on demand services as well as scheduled maintenance services, in order to appropriately manage your platform and perform scheduled, maintenance activities.
All your requests are recorded in our “Omnia BPM” based service desk solution: we use Omnia BPM to support Omnia BPM!