Privacy Policy of www.omnia-platform.com and www.omniabpm.com

omniabpm.com collects some Personal Data from its Users. This document can be printed using the print command in the settings of any browser.

Data Controller

Omnia BPM S.r.l.
in the person of the legal representative
Address: Via Catone, 3 – 00192 Rome (Italy)
VAT number: 14223601007
Owner’s email address: info@omniabpm.com
Data Controller’s PEC address: info@pec.omniabpm.com

Types of Data collected

Among the Personal Data collected by omniabpm.com, independently or through third parties, there are:

  • name;
  • surname;
  • email;
  • company;
  • telephone number;
  • cookies and usage data.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using omniabpm.com.
Unless otherwise specified, all Data requested by omniabpm.com is mandatory. If the User refuses to communicate them, it may be impossible for omniabpm.com to provide the Service. In cases where omniabpm.com indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who have doubts about which Data is mandatory are encouraged to contact the Owner.
Any use of Cookies – or other tracking tools – by omniabpm.com or the owners of third-party services used by omniabpm.com, unless otherwise specified, has the purpose of providing the Service requested by the ‘User, in addition to the additional purposes described in this document and in the Cookie Policy.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through omniabpm.com and guarantees that he or she has the right to communicate or disseminate them, freeing the Owner from any liability towards third parties.

 

Method and place of processing of collected data

Treatment methods

The Data Controller adopts appropriate security measures aimed at preventing unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of omniabpm.com (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal couriers) may have access to the Data. , hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

Legal basis of processing

The Owner processes Personal Data relating to the User if one of the following conditions exists:

  • The User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, until the User objects (“opt-out”) to this treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
  • processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;
  • processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
  • processing is necessary for the execution of a task of public interest or for the exercise of public powers vested in the Data Controller;
  • processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

It is however always possible to request the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on the law, provided for by a contract or necessary to conclude a contract.

Place

The Data is processed at the Owner’s operational offices and in any other place where the parties involved in the processing are located. For further information, contact the Owner.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis of the transfer of Data outside the European Union or to an international organization governed by public international law or constituted by two or more countries, such as for example the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

The User can verify whether one of the transfers just described takes place by examining the section of this document relating to details on the processing of Personal Data or request information from the Data Controller by contacting him at the details indicated at the beginning.

Shelf life

The Data is processed and stored for the time required by the purposes for which it was collected.

Therefore:

  • Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
  • Personal Data collected for purposes attributable to the legitimate interest of the Owner will be retained until such interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User’s consent, the Data Controller may retain the Personal Data for longer until such consent is revoked. Furthermore, the Data Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, upon expiry of this deadline the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purpose of the Processing of Collected Data

The User’s Data is collected to allow the Owner to provide the Service, fulfill legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activities, as well as for the following purposes:

  • Contact the User;
  • Spam protection;
  • Statistics;
  • Interaction with social networks and external platforms;
  • Displaying content from external platforms;
  • Hosting and backend infrastructure;
  • Tag Management;
  • Remarketing and behavioral targeting.

To obtain further detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User can refer to the “Details on the processing of Personal Data” section.

 

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contact the User

Contact form (omniabpm.com)

The User, by filling in the contact form with his/her Data, consents to their use to respond to requests for information, quotes, or any other nature indicated by the header of the form.

Personal Data collected: surname, name, email, company, telephone number.

Contact via telephone (omniabpm.com)

Users who provided their phone number may be contacted for commercial or promotional purposes related to omniabpm.com, as well as to fulfill support requests.

Personal Data processed: telephone number.

Spam protection

This type of service analyzes omniabpm.com traffic, potentially containing Users’ Personal Data, in order to filter it from parts of traffic, messages and content recognized as SPAM.

Google reCAPTCHA

Google reCAPTCHA is a SPAM protection service provided by Google LLC or Google Ireland Limited, depending on the location where omniabpm.com is accessed. The use of the reCAPTCHA system is subject to the privacy policy and Google’s terms of use.

Personal Data processed: Cookies; Usage data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Subject adhering to the Privacy Shield.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to keep track of the User’s behavior.

Google Analytics 4 (Google Ireland Limited)

Google Analytics is a statistics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of omniabpm.com, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize the ads of its advertising network.

In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. To find out more, you can consult the documentation Google official.

Personal Data processed: city; Usage data; browser information; device information; latitude (of the city); longitude (of the city); number of Users; session statistics; Tracking Tools.

Place of processing: Ireland – Privacy Policy – Opt Out.

Google Ads conversion tracking (Google Ireland Limited)

Google Ads conversion tracking is a statistics service provided by Google Ireland Limited, which connects data from the Google Ads advertising network with actions performed within omniabpm.com.

Personal Data processed: Cookies; Usage data.

Place of processing: Ireland – Privacy Policy. Subject adhering to the Privacy Shield.

Interaction with social networks and external platforms

This type of service allows you to interact with social networks, or other external platforms, directly from the omniabpm.com pages.
The interactions and information acquired by omniabpm.com are in any case subject to the User’s privacy settings relating to each social network.
This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out of the respective services to ensure that the data processed on omniabpm.com is not linked to the User’s profile.

Twitter Tweet Button and Social Widgets (Twitter, Inc.)

The Tweet button and Twitter social widgets are services for interaction with the Twitter social network, provided by Twitter, Inc.

Personal Data processed: Cookies; Usage data.

Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

Linkedin social button and widgets (LinkedIn Corporation)

The LinkedIn button and social widgets are interaction services with the Linkedin social network, provided by LinkedIn Corporation.

Personal Data processed: Cookies; Usage data.

Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

YouTube social button and widgets

The YouTube button and social widgets are interaction services with the YouTube social network, provided by Google LLC or by Google Ireland Limited, depending on the location from which omniabpm.com is used.

Personal Data processed: Usage data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Subject adhering to the Privacy Shield.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the omniabpm.com pages and interact with them.
This type of service could still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.

Google Fonts (omniabpm.com)

Google Fonts is a character style visualization service provided by Google LLC or by Google Ireland Limited, used by omniabpm.com directly and without the help of third parties, which allows omniabpm.com to integrate such contents within their own pages.

Personal Data processed: Usage data; various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Subject adhering to the Privacy Shield.

Font Awesome (Fonticons, Inc. )

Font Awesome is a character style visualization service managed by Fonticons, Inc. that allows omniabpm.com to integrate such content within its pages.

Personal Data processed: Usage data.

Place of processing: United States – Privacy Policy.

YouTube Video Widget

YouTube is a video content viewing service managed by Google LLC or by Google Ireland Limited, depending on the location where omniabpm.com is used, which allows omniabpm.com to integrate such content within its pages .

Personal Data processed: Cookies; Usage data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Subject adhering to the Privacy Shield.

Hosting and backend infrastructure

This type of service has the function of hosting data and files that allow omniabpm.com to function, allow its distribution and provide a ready-to-use infrastructure to provide specific functionalities of omniabpm.com.

Some of the services listed below, if any, may operate on geographically distributed servers, making it difficult to determine the actual location where Personal Data is stored.

ArubaCloud (Aruba S.p.A.)

ArubaCloud is a hosting service provided by Aruba S.p.A.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: Italy – Privacy Policy.

Tag management

This type of service is functional to the centralized management of the tags or scripts used on omniabpm.com.
The use of these services involves the flow of User Data through them and, if necessary, the their retention.

Google Tag Manager

Google Tag Manager is a tag management service provided by Google LLC or Google Ireland Limited, depending on the location where omniabpm.com is used.

Personal Data processed: Usage data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Subject adhering to the Privacy Shield.

Remarketing and behavioral targeting

This type of service allows omniabpm.com and its partners to communicate, optimize and serve advertisements based on the past use of omniabpm.com by the User.
This activity is facilitated by the tracking of Usage Data and from the use of Tracking Tools to collect information which is then transferred to partners who manage remarketing and behavioral targeting activities.
Some services offer a remarketing option based on email address lists.
In addition to the opt-out features offered by the services listed below, the User can opt-out by visiting Network Advertising Initiative opt-out page.

Users can also choose not to participate in certain advertising features through the corresponding device configuration options, such as the mobile device advertising configuration options or the general advertising configuration.

Google Ads Remarketing

Remarketing Google Ads is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location where omniabpm.com is used, which connects the activity of omniabpm.com with the advertising network Google Ads and the DoubleClick Cookie.

Users can choose not to use Google cookies for ad personalization by visiting the Settings ads by Google.

Personal Data processed: Cookies; Usage data.

Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out. Subject adhering to the Privacy Shield.

User Rights

Users can exercise certain rights with reference to the Data processed by the Owner.

In particular, the User has the right to:

  • revoke consent at any time. The User can revoke the consent previously expressed to the processing of their Personal Data.
  • oppose the processing of their Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are set out in the section below.
  • access their Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request rectification. The User can verify the correctness of their Data and request its updating or correction.
  • obtain the limitation of the processing. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case the Data Controller will not process the Data for any other purpose other than the their conservation.
  • obtain the deletion or removal of their Personal Data. When certain conditions apply, the User can request the deletion of their Data by the Owner.
  • receive their Data or have it transferred to another owner. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain the transfer without obstacles to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.
  • lodge a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

Details on the right to object

When Personal Data is processed in the public interest, in the exercise of public powers vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation .

Users are reminded that, if their Data is processed for direct marketing purposes, they can object to the processing without providing any reason. To find out whether the Owner processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

To exercise the User’s rights, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as quickly as possible, in any case within one month.

Further information on treatment

Defense in court

The User’s Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of omniabpm.com or related Services by the User.
The User declares to be aware that the Owner may be obliged to reveal the Data by order of public authorities.

Specific information

Upon request of the User, in addition to the information contained in this privacy policy, omniabpm.com may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, omniabpm.com and any third-party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to “Do Not Track” requests

omniabpm.com does not support “Do Not Track” requests.
To find out whether any third-party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on omniabpm.com as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details he has. Please therefore consult this page frequently, referring to the date of last modification indicated at the bottom.
If the changes affect processing whose legal basis is consent, the Owner will collect the User’s consent again, if necessary.

Definitions

Personal Data (or Data)

Personal data is any information which, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data

This is information collected automatically through omniabpm.com (including from third-party applications integrated into omniabpm.com), including: IP addresses or domain names of computers used by the User who connects with omniabpm.com, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the ‘Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.

User

The individual who uses omniabpm.com who, unless otherwise specified, coincides with the interested party.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Data Controller)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data and the means adopted, including security measures relating to the operation and use of omniabpm.com. The Data Controller, unless otherwise specified, is the owner of omniabpm.com.

omniabpm.com (or this Website)

The hardware or software tool through which the Personal Data of Users is collected and processed.

Service

The service provided by omniabpm.com as defined in the relevant terms (if available) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to include all current member states of the European Union and the European Economic Area.

Cookies

Small portion of data stored within the User’s device.

Legal references

This privacy policy is drawn up on the basis of multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy applies exclusively to omniabpm.com.

Last modified: December 4, 2023