Service Catalog.
The focal point between IT, business and customers.
Service Catalog.
The focal point between IT, business and customers.
The focal point between IT, the business and customers.
Improve staff efficiency; Improve customer satisfaction; Improve service quality:
- Define and maintain a standard set of user goods and services
- Reduce ad hoc requests with standardized procurement processes
- Provide consistent and predictable cost models
- Support Self-service to reduce the service desk’s workload
- Easy to use and to configure
- Eliminate knowledge silos
- Identifies process improvements
The focal point between IT, the business and customers.
Improve staff efficiency; Improve customer satisfaction; Improve service quality:
- Define and maintain a standard set of user goods and services
- Reduce ad hoc requests with standardized procurement processes
- Provide consistent and predictable cost models
- Support Self-service to reduce the service desk’s workload
- Easy to use and to configure
- Eliminate knowledge silos
- Identifies process improvements